Very efficient service. From quote to install, this company were very easy to deal with. Did both walls and ceilings... read moreVery efficient service. From quote to install, this company were very easy to deal with. Did both walls and ceilings for us and I couldn't be happier with the result. And I love my new very tidy ceiling cavity! read less

Good, fast, clean, and well priced install. Everybody turned up on time and did what they said they were... read moreGood, fast, clean, and well priced install. Everybody turned up on time and did what they said they were going to do, and didn't leave the place in a mess. What more can you want. Enviroflex is very easy to deal with.Recommended! read less

EXPERT STAFF AT ALL LEVELS.VALUABLE ADVICE BY CARMEN (SALES) TO MAXIMISE THE EFFICIENCY OF THE ECO-FRIENDLY AND HIGH PERFORMANCE... read moreEXPERT STAFF AT ALL LEVELS.VALUABLE ADVICE BY CARMEN (SALES) TO MAXIMISE THE EFFICIENCY OF THE ECO-FRIENDLY AND HIGH PERFORMANCE BLOWFILL WALL INSULATION,INSTALLED BY HOWARD AND TONY.GREAT WORK GUYS.CEILING WILL BE NEXT FOR A TOP UP. read less

I'm really pleased with the work Enviroflex did at my home, a late 90's townhouse with no ceiling insulation. Service... read moreI'm really pleased with the work Enviroflex did at my home, a late 90's townhouse with no ceiling insulation. Service was prompt, the guys who performed the installation were friendly, professional and incredibly neat and clean. The house already feels much cooler and more comfortable--previously, even a moderately hot day would make the upstairs portion of the house unbearable. read less

Our handyman told us that our bedroom did not have any ceiling insulation, so we rang Enviroflex who responded very... read moreOur handyman told us that our bedroom did not have any ceiling insulation, so we rang Enviroflex who responded very promptly with a visit and quote.We booked a day for installation of the insulation, and when the Enviroflex guys checked out the bedroom ceiling they found that in fact it was fully insulated irrespective of what the handyman told us.They were incredibly polite and explained that this sometimes happened ie the insulation had already been done, and left for their next job.We have NO HESITATION in recommending Enviroflex for ALL insulation requirements, and will use them when we have a legitimate requirement read less

Fantastic customer service

Super happy with Enviroflex.Efficient, professional, friendly. Thanks guys.

Great guys that came to install the insulation, knew their stuff, were informative, and answered my questions. Makes... read moreGreat guys that came to install the insulation, knew their stuff, were informative, and answered my questions. Makes a difference when the crew have a nice quality about them and do great work on top of it. Place is cooled down already! The admin team were great as well, helping me with the process as it's not everyday you put insulation in your walls! read less

The Enviroflex team was efficient and communicative throughout the process. The two installers were especially friendly and efficient. I really... read moreThe Enviroflex team was efficient and communicative throughout the process. The two installers were especially friendly and efficient. I really appreciated the five photos taken of the finished project in side the roof cavity. read less

The Enviroflex guys were prompt, efficient and very friendly. All questions answered precisely and very good clean up on completion.... read moreThe Enviroflex guys were prompt, efficient and very friendly. All questions answered precisely and very good clean up on completion. Highly recommended!! read less

the two guys that installed the insulation in my place were really professional. I will not hesitate to recommend them... read morethe two guys that installed the insulation in my place were really professional. I will not hesitate to recommend them for a job like this as the result was excellent read less

Enviroflex weren't the cheapest quote I received, not by a long shot, but I wanted to go with a larger... read moreEnviroflex weren't the cheapest quote I received, not by a long shot, but I wanted to go with a larger company for some security and piece of mind. The initial consultation was great, Callan answered all our questions, and was friendly and helpful. After accepting the quote, my initial installation day had to be delayed as one of the team was being tested for COVID, which I completely understand. We tentatively booked in a new day, but after that there was no confirmation of arrival times or any notification as to I was to expect on the day at all. I was initially told that power may need to be shut off, but an email from the team advised that "As for the power, if you have a safety switch then there is no need for the power to be turned off :)". This was good news for me as we have safety switches and I am working from home. On the installation day the team told me that we had to turn off the power, which meant I had to quickly leave to attend my office as I had meetings all day. The installation team were polite, but they were a little messy, and caused a few issues, one being knocking around a skylight that I had to fix myself. The accounts team were also a little insistent. I made an enquiry the day after to get the invoice so I could pay off the account. That day I received the invoice with a due date of that same day, which I thought was a little abrupt. I then paid the invoice within 48 hours but then a couple of days later I received an SMS saying my payment was overdue. It all just left a little bit of a bad taste in my mouth as I didn't get the 'Professional experience' I was hoping for by paying a fair bit extra. read less

Thanks for being so responsive and helpful, EnviroFlex! We’re interstate and were stuck unable to source our preferred insulation material...... read moreThanks for being so responsive and helpful, EnviroFlex! We’re interstate and were stuck unable to source our preferred insulation material... Enviroflex were able to help fix that! read less

Enviroflex installed wall insulation to my old weather board house before winter and the lockdown. They explained to me what... read moreEnviroflex installed wall insulation to my old weather board house before winter and the lockdown. They explained to me what would happen and the holes they would make, and leave, at the quote and before they did the work. I noticed the thermal improvement this winter compared to previous winters.Post lockdown I arranged for a carpenter to provide access to my ceiling and have now got ceiling insulation from Enviroflex so I can get even more thermal efficiency. There have been a couple of 30 degree days since then and I haven't had to turn on the AC until late afternoon.Both times the installers were on time, friendly, professional and didn't leave any rubbish behind.Thanks Enviroflex, I'm very happy with the thermal benefits your insulation have made to my house. read less

Excellent communications and professional activities in quoting and planning.Our job was for underfloor insulationThe team who arrived and carried out... read moreExcellent communications and professional activities in quoting and planning.Our job was for underfloor insulationThe team who arrived and carried out the work were top class, friendly and extremely good workers.The job itself was perfectly done and all the area cleaned up afterwards, we would highly recommend Enviroflex for this type of work. read less

I can't fault the impeccable customer service and professionalism of the installers. Niki, Howard and Tony were fantastic to work... read moreI can't fault the impeccable customer service and professionalism of the installers. Niki, Howard and Tony were fantastic to work with.However, I do feel a little duped as the insulation has thus far provided zero sound attenuation, which is the sole reason I opted for it. Both Snug & Sound (presumably a partner business, given my request for a quote was initially sent through to them) and Enviroflex claim "significant" midfloor noise transfer reduction, citing as much as an 8-point STC improvement.I feel as though mentions of "acoustic insulation" on both websites are solely used for SEO purposes to drive an increase in traffic. Given I'm now out of pocket nearly $2,000 with zero perceptible benefit, I can't recommend this business or any of its affiliates (beware also of Snug & Sound) to anyone seeking insulation for the purposes of noise reduction. Definitely bummed. read less

Installers did an excellent job in difficult circumstances.

Really responsive, professional and provided good value. The installation team were polite and did a great job in a very... read moreReally responsive, professional and provided good value. The installation team were polite and did a great job in a very short time frame. read less

Can't recommend them highly enough, really pleased with the work they completed and looking forward to the benefits we will... read moreCan't recommend them highly enough, really pleased with the work they completed and looking forward to the benefits we will see. They had a team of 4 to complete the work and all of them were excellent, they were really friendly and committed to do a thoroughly professional job. read less

They a great job and the only company that does the spray in retrofit insulation in brick veneer walls. Couldnt... read moreThey a great job and the only company that does the spray in retrofit insulation in brick veneer walls. Couldnt even notice where they had patched the holes drilled in the brickwork as they use the brick dust to colour match. Bit of a hiccup with the underfloor insulation, i had two quotes prepared, accepted the first one but they supplied and fitted the foil type in the second, honest mistake. However they were understanding and copped the material and labour costs and fitted the correct batts I wanted for acoustic reasons. The guy doing the spray in for the walls also noticed some of the ceiling batts where a bit short of the external walls so he went to the effort to inform me, go back to their factory, pick up more batts and rectify the issue. Well worth the money, the house stays warm in winter, cool in summer and is so much more quiet as I'm on a busy main road. And I hardly have to run the heater or air-con. I also had new double glazed windows fitted (by a seperate company) which i would reccomend for anyone who wants to improve the energy efficiency of their home and slash your energy bills. read less

Enviroflex has been wonderful. We gave them a bit of a run around - getting a quote and then we... read moreEnviroflex has been wonderful. We gave them a bit of a run around - getting a quote and then we didn't go ahead with if for 2 years. Then on the day scheduled for installation, they showed up to discover mould so couldn't do the installation. Enviroflex left they us the insulation so we could install it and were very reasonable with the price. read less

I’ve had info I’ve had this company in this week and they had improved the ceiling installation and the underfloor.... read moreI’ve had info I’ve had this company in this week and they had improved the ceiling installation and the underfloor. The teams were prompt, efficient and polite. The price I paid is very reasonable for what I have achieved what I have achieved and I’ve already noticed an improvement in the comfort of my home. The person who came and gave the quote was well informed and gave me it’s your arrange of options from which to choose. read less

I've been so impressed with Enviroflex. Responsive to all my questions. Installation team for Under Floor insulation have done a... read moreI've been so impressed with Enviroflex. Responsive to all my questions. Installation team for Under Floor insulation have done a great job. I wish I'd done this years ago. Immediate benefits.ThanksRichard read less

We did it all - pump in wall, underfloor and ceiling insulation and couldn't be happier with the service, and... read moreWe did it all - pump in wall, underfloor and ceiling insulation and couldn't be happier with the service, and the result! read less

Had them install underfloor insulation. Great customer experience from the initial quote to the installers to the phones team. Also... read moreHad them install underfloor insulation. Great customer experience from the initial quote to the installers to the phones team. Also appreciated the follow up survey. Would definitely recommend. read less

Really efficient and great service. The installers were really polite and helpful with follow up and suggestions.

From start to finish great job done and couldn’t be happier,thanks Niki,Declan ,to the installers of the wall insulation(Howard and... read moreFrom start to finish great job done and couldn’t be happier,thanks Niki,Declan ,to the installers of the wall insulation(Howard and Tony) floor insulation(Jerry and J ?) roof insulation very professional and very tidy,happy to recommend your business ...thank you very muchJim and Rose Albon(Warm as Toast) read less

An excellent experience from original call to Nikki in sales through to installation by three very competent and... read moreAn excellent experience from original call to Nikki in sales through to installation by three very competent and polite installers. Arrived on time, job completed in three hours and no trace of rubbish left behind. As a bonus the quote was close to half of another quote I obtained. I highly recommend Enviroflex for your insulation needs read less

We just had our underfloor insulation put in and it has made a huge difference to our place. Enviroflex were... read moreWe just had our underfloor insulation put in and it has made a huge difference to our place. Enviroflex were great to deal with and the installers did a fantastic job. We had our wall insulation done last winter and the combination of wall and underfloor has been amazing. read less

Enviroflex provided good advice, quoted promptly and did a great job with the installation. The installation team were friendly and professional.

We had loft insulation and cavity wall insulation installed. The house is already so much warmer. Definitely worth the investment

Made a massive difference in keeping our home warm. Noticed the difference immediately. The installers were friendly and efficient.

Very helpful and got the good done.

Insulation installed in our roof on Friday 8/5/20. Has proved to be extremely effective. We were very pleased... read moreInsulation installed in our roof on Friday 8/5/20. Has proved to be extremely effective. We were very pleased with the way the installers worked - friendly and efficient. read less

Enviroflex just put in underfloor insulation for us and did a great job. Reasonable price (less than other quotes), prompt... read moreEnviroflex just put in underfloor insulation for us and did a great job. Reasonable price (less than other quotes), prompt response, and good quality work by a two very friendly and polite installers. read less

Excellent service, and have booked another quote with Declan this week to finish off insulating our weatherboard.. Very good company... read moreExcellent service, and have booked another quote with Declan this week to finish off insulating our weatherboard.. Very good company to deal with . Highly recommended. read less

Honest, Reliable, Punctual, Customer focused. From the initial phone call with Niki to the visit with Declan and the install,... read moreHonest, Reliable, Punctual, Customer focused. From the initial phone call with Niki to the visit with Declan and the install, everything was great. Easy to deal with, Very proactive. Wish all companies could be like this! Caren Vermont read less

Great team, good advice, prompt and reliable. Satisfied customer

We had insulation pumped into our walls and for this they've got a good product and deliver the service well.... read moreWe had insulation pumped into our walls and for this they've got a good product and deliver the service well. The sales staff, admin staff and installers all performed effectively, punctually and courteously. I would not hesitate in recommending them. read less

There's not a single thing I can fault them on. From quoting to the installation, Enviroflex has been nothing but... read moreThere's not a single thing I can fault them on. From quoting to the installation, Enviroflex has been nothing but friendly, professional and prompt. I really can't emphasize it enough. Niki and Declan priced every option i was after very promptly, never leaving me waiting. Inspection and installation appointment times were kept. The crews carrying out the install on our wall and underfloor insulation were super friendly and went over above with their service. (special thanks to the underfloor boys, that's a tough job)The product is excellent and pricing is fair, I'll have no hesitation going with them again. read less

We had Enviroflex come and insert insulation in our period weatherboard walls. They were punctual and did a great job.... read moreWe had Enviroflex come and insert insulation in our period weatherboard walls. They were punctual and did a great job. Cleaned up afterwards too. It's made a big difference to the internal temperature. Highly recommend the whole team. read less

The saleperson, Carmen knew her business. The team that removed the old the team that installed the new were very... read moreThe saleperson, Carmen knew her business. The team that removed the old the team that installed the new were very frendly and polite. Very tidy and arrived at the prearranged time. Would use Enviroflex again. read less

Best of the best

Great service, hard working and friendly staff, high quality installation.

Had insulation pumped in, not many people it seems provide this service in Melbourne! (im not sure why)... Good service... read moreHad insulation pumped in, not many people it seems provide this service in Melbourne! (im not sure why)... Good service through out... Its only been a week so far but the reduction in sound has made a massive difference! read less

The Enviroflex people were great to deal with, from the initial quote through to job completion. We're especially appreciative of... read moreThe Enviroflex people were great to deal with, from the initial quote through to job completion. We're especially appreciative of the the installers, who did a great job despite the challenges of the site, and who were punctual, courteous and pleasant. Reasonable prices too! read less

I specifically requested and was quoted for installation of Knauf Earthwool ceiling insulation and the installers turned up with Pink... read moreI specifically requested and was quoted for installation of Knauf Earthwool ceiling insulation and the installers turned up with Pink Batts and the excuse they were short on stock and needed my Knauf batts for another job! After discussion they agreed they shouldn't have tried to replace what I ordered, and mind you what I PREPAID for, with another product. Installation was done with no issue, however then I received an invoice for the job, at a much higher cost, approx 50% higher and for work I had prepaid for in any case. That's two strikes against this company. The installers were nice guys and seemed to have done a good job but the management are shonky. Cannot recommend. read less

The installation of Envirowall insulation was carried out vey professionally and carefully. The installers explained clearly the process and any... read moreThe installation of Envirowall insulation was carried out vey professionally and carefully. The installers explained clearly the process and any assistance required such as moving some furniture out of the way or pictures etc. The effect of insulating the external walls is noticeable immediately in respect to the house holding its temperature at the desired level and the added bonus of some sound dampening. Overall Enviroflex have been excellent to deal with at every touchpoint. read less

I had a pleasant time dealing with the team. The customer service was good despite other negative comments. However, the... read moreI had a pleasant time dealing with the team. The customer service was good despite other negative comments. However, the product - Supafil retrofit insulation did not fit the purpose I was looking for. The sound insulation quality (who was what i was after) is non-existent, and should stop being advertised. The holes drill on the weatherboards are quite disturbing and the fillers were not even flat, lots of very hard bumps and grooves not filled up around the ring, definitely not "only require some light sanding". And in fact, you shouldnt expect to just simply patch the holes, because the colour would not match your weathered existing paint. To make it look acceptable, you would have to paint the whole boards that are drilled, which is a much bigger job then the advertisement led me to believe. I think they should inform the clients on this too. read less

Thank you very much to the Enviroflex team for a great job at our house . Very professional and... read moreThank you very much to the Enviroflex team for a great job at our house . Very professional and CLEAN installation. I've waited for the first heat wave to hit before posting a review : we are absolutely impressed with the result.At 1.30 pm with 38 degrees outside , inside the house was 25 degrees with evaporative cooler still off ! We can just imagine the difference the walls insulation will do in winter.Definitely recommended !(Disclosure : we have double glaze windows and ceiling insulation)Alex, Lower Plenty read less

Consistently reliable and punctual, never any mess left behind. They know their stuff and do a great job.

Company did an excellent job, great product. We had the insulation blown into doubly brick walls. Agree with... read moreCompany did an excellent job, great product. We had the insulation blown into doubly brick walls. Agree with other reviews, installation team were very careful and thoughtful. Notice a big difference and wish we had done this earlier. Highly recommend read less

The whole experience from requesting a quote through install was much easier than I was anticipating. My observations were the... read moreThe whole experience from requesting a quote through install was much easier than I was anticipating. My observations were the whole team are a well organised and fun to deal with. I called them in because I was renovating but didn't want to pull plasterboard off all rooms to insulate. I anticipated I'd have multiple holes to deal with but it was easier than plasterboarding. I went into the process knowing I may need a little sanding or filler afterwards to touch up and very happy with the result. Thank you. read less

Great quality products that are environmentally sustainable and cost effective! Thank you!My house and business are so much better after... read moreGreat quality products that are environmentally sustainable and cost effective! Thank you!My house and business are so much better after having your team insulate them.There are no more draughts in the weatherboard house and the store keeps a more stable temperature for our staff and customers.The sales team were open with what we could do to improve comfort and what alternatives were of limited value.I would and do recommend it to everyone!Sally - Owner, Forrest General Store, Forrest, The Otways, Victoria read less

Enviroflex took on the job to retrofit ceiling insulation after we found our new townhouse had NONE!.It was not an... read moreEnviroflex took on the job to retrofit ceiling insulation after we found our new townhouse had NONE!.It was not an easy job and well positioned access holes had to be cut to pump in the insulation to two levels of our home.Enviroflex would have to rate as one of the most professional and ethical building related companies to have worked on any of the four new homes we have had built.The management side is really well organised and they do what they promise.The installation team was sensational and really particular about telling us what was happening and making sure the place was left as clean as when they arrived.Highly recommended. read less

We are very happy with Enviroflex. We had our walls, ceiling and underfloor insulated. They were extremely easy and flexible... read moreWe are very happy with Enviroflex. We had our walls, ceiling and underfloor insulated. They were extremely easy and flexible to deal with, their quotes were very reasonable and the communication was fast and friendly. Installation only took 1 ½ days for everything. Can highly recommend. read less

We had our in wall insulation installed over two days. It went very well and I was very impressed with... read moreWe had our in wall insulation installed over two days. It went very well and I was very impressed with the professional installation team, Tony, Howard and Lisa. They completed the works, ensuring the works did not affect us inside the house and thoroughly cleaned up before they left. it was evident they understood the product and its benefits and were proud to be installing it. read less

So happy with the lovely customer service we received from Enviroflex. The installation team led by Howard... read moreSo happy with the lovely customer service we received from Enviroflex. The installation team led by Howard were absolutely great. Would definitely recommend to anyone. read less

Jess on reception very helpful. Wide range of insulation choices.

We have an old double brick house - they retrofitted cavity wall insulation. Great attention to detail, which is very... read moreWe have an old double brick house - they retrofitted cavity wall insulation. Great attention to detail, which is very important in insulation - the guys from Enviroflex were very thorough and did not leave any gaps.We feel the difference in the level of comfort at home already - we should have done it earlier! read less

Arranged a quote 2 weeks ago, didn’t turn up. When I rang the office they had my details but no... read moreArranged a quote 2 weeks ago, didn’t turn up. When I rang the office they had my details but no record of a quote being booked in. I won’t be arranging another time with them, if they can’t turn up for a quote I’m not going to be relying on them to actually turn up to do the work. read less

We used Enviroflex for insulation on our brick home. At first we didn't think it was possible, however their rep... read moreWe used Enviroflex for insulation on our brick home. At first we didn't think it was possible, however their rep came out and provided a quote for both underfloor and blow in wall insulation, after weighing up the pros and cons we decided it was a much more cost effective alternative than solar. We are so grateful we did it as winter is now bearable at home! read less

I'm honestly very disappointed that your company does not respect your customers time.First it was agreed last week, you would... read moreI'm honestly very disappointed that your company does not respect your customers time.First it was agreed last week, you would be here Friday before midday. But after a few follow ups via email no response and I've to personally call the office to find out that it's too late for the installers to come and u don't know why they didn't turn up. So we rescheduled.Then I was told that Tuesday morning u would be able to come first thing in the morning at 7am when the installers start work , it's now 8.08 and no one is here.Every time no one had the courtesy to call !I'm sure your customers don't just sit around waiting for your installers to appear. I've had to reschedule work just for this and furthermore we have a tenant in the house that works night shifts and he has had to make some changes.I'll just look for someone else who appreciates our business. read less

Having an absolute nightmare time getting correct quotes. I'm hoping their working standards are better than their quoting. Unfortunately... read moreHaving an absolute nightmare time getting correct quotes. I'm hoping their working standards are better than their quoting. Unfortunately these folks seem to be the only cavity wall insulators in Melbourne. read less

I was very impressed with the quality of their service and their insulation. Great for people with older homes who... read moreI was very impressed with the quality of their service and their insulation. Great for people with older homes who want to insulate their walls. read less

Went through hi pages to get a few quotes for both underfloor and roof insulation.Enviro flex were very competitive and... read moreWent through hi pages to get a few quotes for both underfloor and roof insulation.Enviro flex were very competitive and knew there stuff.Office kept in touch to let me know when the installers would be out.Installers were easy going but got on with the job. Finished quality is good even in some really trick bits under the house. read less

Stone age customer service.

Product - piped in R2.5 rockwool retrofitted in walls: Summer -keeps house cool until afternoon & then it holds onto... read moreProduct - piped in R2.5 rockwool retrofitted in walls: Summer -keeps house cool until afternoon & then it holds onto heat (no A/C in this house, good ceiling batts) Winter - sorry haven't had it long enough. External holes - hard to spot where they had drilled, this is because the bricks are light in colour, have rough edges & good matching cover up job.Customer service poor: Sales agreed to idea to book my rental whole house & 1 room in another house in Ballarat on same day. The crew did house, but no time for my room & was surprised at sales, I was surprised/annoyed he didn't discuss his concerns with me on the day he was booked to do the job, I had already moved everything in the room. Booked again, this was cancelled because floods in Melb (Nov Dec) put them behind, why they couldn't have organized my job, in Ballarat, on days while flooding stopped other jobs? OK Enviroflex might have been directly effected (but that's not the impression they gave), I suspect a lack of coordination.They would call back at the start of next year. No call, I called - they took message, no call back a week later. I called, they wouldn't book me in until someone else in the area was booking in (had quote but no current booking)! UM been there done that, she didn't really want to hear my story about how this didn't work the first time. Asked if I could speak to someone direct to confirm it was actually possible this time, so I wasn't cancelled for a 3rd time. The same receptionist as 1 week ago asked for my phone number...... I couldn't believe it, so basically they had totally forgotten about me, didn't have my name & number on file or couldn't be stuffed looking it up. I was sick to the teeth of feeling like I was unimportant to them and annoyed I would have to wait to see if this other quote would eventuate into a booking before I would even know when they MIGHT come to doing my room. Also sick of having 2 rooms out of proper working order for months on end, I have told them to forget it.If anyone from Enviroflex read this, I would suggest you do something about the lines of communication throughout your company & request Jo at reception try to sound like she gives a stuff (Mel was much better & didn't have to take my number every time I spoke to her) read less